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Idaho <br />Department of <br />Correction <br /> <br />Standard <br />Operating <br />Procedure <br />Title: <br />Telephones and Electronic Communication <br />Systems: Resident <br /> <br /> <br />Page: <br />1 of 18 <br /> <br />Control Number: <br />503.02.01.001 <br />Version: <br />9.0 <br />Adopted: <br />08/15/1995 <br /> <br /> <br /> <br />Chad Page, chief of the Division of Prisons, approved this document on <br />11 /09/2020. <br />Open to the public: Yes <br />SCOPE <br />This SOP applies to all Idaho Department of Correction (IDOC) facilities to include central <br />office, resident telephone system vendor, contract facilities (where applicable), correctional <br />facilities, and community reentry centers (CRCs). <br />Revision Summary <br />Revision date (11/09/2020): Version 9.0: Updated terminology, moved the Electronic Mail <br />Contraband and Denial Form to the forms pages for staff convenience, and added verbiage <br />clarifying that providing copies (whether printed or electronic) to residents of any content from <br />the electronic communications system is prohibited. <br />TABLE OF CONTENTS <br />Board of Correction IDAPA R ule Number 503 ...................................................................... 2 <br />Policy Control Number 503................................................................................................... 2 <br />Purpose ................................................................................................................................ 2 <br />Responsibility ....................................................................................................................... 2 <br />Standard Procedures ........................................................................................................... 3 <br />1. Overview of RCMS and ECS ....................................................................................... 3 <br />2. Notification of Monitoring and Recording ...................................................................... 3 <br />3. Telephone Call Rules ................................................................................................... 4 <br />4. Electronic Communication System ............................................................................... 4 <br />5. Censored or Discarded Electronic Content .................................................................. 6 <br />6. Suspending RCMS and ECS Access ........................................................................... 8 <br />7. Purchase of Telephone Time and Refunds ................................................................... 9 <br />8. Attorney Telephone Calls ............................................................................................. 9 <br />9. Levels of Staff Access ................................................................................................. 11 <br />10. Approving Staff Access to RCMS and ECS .................................................................12 <br />11. RCMS and ECS Security ............................................................................................13