Telephones and Electronic Communications - Resident

Browse Search

Control Number: 503.02.01.001 Version: 9.0 Title: Telephones and Electronic Communication Systems: Resident Page Number: 16 of 18 Idaho Department of Correction • Copies of files sent to law enforcement agencies are retained in accordance with each agency’s policy. 14. Interception of Suspicious Telephone Calls or Email Activity If while monitoring RCMS or ECS, a staff member learns of information that indicates criminal activity, violation of department or facility rules, is a risk to facility safety or security, or indicates staff misconduct, he must immediately notify the applicable authority in accordance with this section. If a contract provider or contract administrator learns of information related to criminal activity or that threatens the safety or security of a facility, or safety of the public or staff, he must immediately contact the intelligence coordinator. Staff at contract facilities and other contract staff must report information related to residents under IDOC jurisdiction, IDOC facilities, and staff to both the manager or facility head and the contract prison oversight unit deputy warden or designee. Criminal Activity Not Involving Residents under IDOC Jurisdiction IDOC investigators learning of information about criminal activity that does not involve residents under the jurisdiction of the department must immediately notify the law enforcement agency with jurisdiction. Requests for copies of the relative information must be in accordance with section 12, Release of RCMS or ECS Files. Activity Involving Residents under IDOC Jurisdiction or IDOC Facilities IDOC investigators must report to the facility head or appropriate manager information regarding: • Criminal activity. • Activity presenting a risk or potential risk to the security or safety of an IDOC facility. • Activity presenting risk to the safety of staff, public, or residents. • Information regarding behavior or activities that violate IDOC facility rules. The applicable manager or facility head takes one or more of the following actions: • Immediately place a temporary block the resident’s use of the RCMS or the resident’s ability to call certain numbers, restrict use of the kiosk, or specific functions of the kiosk. • Initiate disciplinary action. • Request further telephone and ECS monitoring and investigation. • Refer to special investigations unit. • Authorize release of the intercepted information to an outside law enforcement agency or court. Staff Misconduct Any information indicating possible staff misconduct must be reported immediately to the applicable manager or facility head. 15. RCMS and ECS Recording Retention RCMS recordings must be maintained in the system for three years or longer.