Telephones and Electronic Communications - Resident

Browse Search

Control Number: 503.02.01.001 Version: 9.0 Title: Telephones and Electronic Communication Systems: Resident Page Number: 17 of 18 Idaho Department of Correction ECS video recordings are actively maintained for 60 days. Emails are maintained for three years or longer. Digital photographs are maintained for three years or longer. Copies of recordings used in IDOC investigations become part of an investigative file and maintained in accordance with SOP 116.01.01.001, Custody of Evidence: Special Investigations Unit and SOP 504.02.0.001, Investigations and Intelligence Program. 16. Requests for Blocking and Unblocking Access Telephone numbers can be blocked as follows: • All IDOC facilities • Specific IDOC facilities or • Specific residents The Public Members of the public may have their personal telephone numbers blocked or unblocked from receiving telephone calls by selecting the correct prompt through the RCMS, contacting the RCMS provider, contacting the facility, or the contract administrator. Requested blocks remain in place for a minimum of 30 days if the requesting person asks to have the number unblocked. If the department suspects or experiences abuse of the blocking or unblocking process, written requests may be required. Members of the public may have their personal email address blocked by canceling their ECS access account. Staff Members Staff members must not accept unauthorized telephone calls from the RCMS or initiate ECS. If a staff member inadvertently accepts an unauthorized call from a resident, he must report it the next working day to the facility head, manager, or designee. To obtain authorization to receive telephone calls or set up ECS with a specific resident such as a family member, staff members must report the relationship in accordance with Policy 218, Non-Fraternization with Residents, and request authorization. Any staff member can submit a request to the facility head or designee to have his personal telephone number blocked from the RCMS calls. DEFINITIONS Attorney Agent: A person, qualified through education, training, or work experience performing specifically delegated legal work, employed or retained and directly supervised by an active attorney member of the Idaho State Bar, another state’s bar, or a government agency. The supervising attorney must maintain a direct relationship with the resident client represented. Attorney Telephone Call: A verifiable, unmonitored, and unrecorded telephone call between an resident and an attorney