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Control Number: 406.02.01.001 Version: 3.0 Title: Commissary Page Number: 2 of 5 Idaho Department of Correction POLICY CONTROL NUMBER 406 Commissary Privileges and Services PURPOSE The purpose of this standard operating procedure (SOP) is to establish uniform financial accounting procedures, efficient operational standards, and physical management of commissary services. Commissary service allows inmates in Idaho Department of Correction (IDOC) prison facilities the opportunity to purchase approved items. RESPONSIBILITY Division of Management Services The division of management services is responsible for the following:  Developing, in collaboration with the division of prisons, a contract for commissary services  Negotiating the commissary contract  Developing necessary oversight tools for monitoring the contract  Monitoring the contract and associated processes  Establishing and managing the relationship with the commissary contractor; and  Resolving contractual issues Facility Heads Facility heads are responsible for the following:  Overseeing commissary operations within the facilities  Appointing a facility representative for commissary  Ensuring property management of property items purchased through commissary. STANDARD PROCEDURES 1. Commissary Communications Protocol The contractor’s primary point of contact is the IDOC contract administrator; however, the contractor may communicate directly with the appropriate facility representative to resolve routine day-to-day operational concerns specific to that facility. If necessary, the facility representative communicates with facility management to resolve operational issues that are beyond the facility representative’s control. Facility employees do not have the authority to override the terms of the contract. Operational issues that affect multiple facilities, or impact policy or SOP, the menu offerings, or the time, sc ope or cost of the contract must be elevated to the contract administrator who will involve the appropriate leadership teams. Adjustments to the contract must be done in writing through the contract administrator. 2. Commissary Committee The commissary committee consists of the contractor’s representatives, the contract administrator, and facility representatives.