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Control Number: 406.02.01.001 Version: 3.0 Title: Commissary Page Number: 3 of 5 Idaho Department of Correction The contract administrator coordinates semi-annual commissary committee meetings for the following purposes:  To consider inmate recommendations regarding the commissary menu offerings or commissary operations  To make, review and approve additions and deletions to the commissary menus  To ensure additions or deletions to the commissary menu comply with SOP 320.02.01.001, Property: State-issued and Inmate Personal Property  To ensure commissary offerings do not pose a threat to safety and security  To make recommendations regarding commissary operations 3. Commissary Menu Requirements The contractor is responsible to:  Maintain electronic menus and an electronic ordering system that can be accessed by inmates through the inmate kiosk system. Where required and as requested by IDOC, the contractor will continue to provide hardcopy commissary menus and bubble sheets for populations that do not have access to the electronic ordering system.  Make menu changes to the main menu and the semi-annual package program only as approved by the IDOC as communicated through the contract administrator.  Immediately remove any product from the menu offerings if, in IDOC ’s sole judgment, such offering poses a security risk or safety concern.  Cease offering items it can no longer procure on a consistent basis. If a product becomes unavailable, a like item, if available, may be substituted provided such substitution is approved by the IDOC in advance. 4. Product Availability The contractor must provide written notice to facility representatives when menu offerings are out of stock or when a shortage of any product affects filling orders for the current or following week. 5. Order Placement Commissary orders are primarily handled through the inmate kiosk system . Inmates log into the kiosk system to electronically place, adjust , and finalize commissary orders each week. Inmate populations who do not have acces s to inmate kiosk system (such as administrative segregation) are provided bubble sheets, supplied by the contractor, distributed by IDOC staff to be completed by the inmate. Once an inmate completes the bubble sheet, facility staff m ust collect completed bubble sheets on the scheduled collection day and provide all such collected bubble sheets to the contractor so that orders can be scanned, pulled, and bagged for delivery. The IDOC and the contractor must work in conjunction with each other to determine the timelines for processing and delivering orders. If circumstances prevent orders from being delivered on schedule, the contractor must work with facility staff to process and deliver orders as soon as possible.