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Vendors Not Accepting MasterCard: Not all of your suppliers will accept MasterCard. However, as purchasing card programs become more and more popular, vendors will want to accommodate their customers by accepting MasterCard as a method of payment. If you have a vendor who does not accept MasterCard, please contact the Purchasing Card Administrator. Your administrator will work with Wells Fargo Bank to communicate our desire, and the benefits, of accepting MasterCard. Alternatively, you may advise the vendor to contact its local bank for details of becoming a MasterCard member. It will be to our benefit, and the success of the program, if as many suppliers as possible are MasterCard merchants. Limitations and Restrictions: The Department has assigned a credit limit to your card. Each card is restricted to $10,000.00 per month and $2,500.00 per day. There is also a single transaction limit of $1,500.00 placed on your card, which means your card will be declined if you attempt to purchase more than this set amount at one time. Do not split a purchase to avoid the single transaction limit. If you believe the single transaction limit will inhibit optimum usage of the Program, please discuss this with your supervisor and the P-Card Administrator. The Wells Fargo Bank MasterCard Purchasing Card Program also allows for Merchant Category blocking. If a particular Merchant Category is blocked (e.g., jewelry stores), and you attempt to use your card at such a merchant, your purchase will be declined. Management has made an effort to ensure that the vendors/suppliers used during the normal course of business are not restricted. If your card is refused at a merchant where you believe it should have been accepted, you should call Wells Fargo Bank Customer Service at 800-932-0036 to determine the reason for refusal. IMPORTANT: All requests for changes in limitations and restrictions must be made through your supervisor, administrator, and the Purchasing Card Administrator. Wells Fargo Bank will change existing cardholder restrictions only after a written request is received from the Purchasing Card Administrator. Lost or Stolen Cards: You are responsible for the security of your card and any purchases made on your account. If you believe you have lost your card or that it has been stolen, immediately report this information to Wells Fargo Bank Customer Service on 800-932-0036. Immediately after reporting to Customer Service, you must inform your Purchasing Card Administrator. It is extremely important to act promptly in the event of a lost or stolen card to avoid agency liability for fraudulent transactions.