Telephones and Electronic Communications - Resident

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Control Number: 503.02.01.001 Version: 9.0 Title: Telephones and Electronic Communication Systems: Resident Page Number: 10 of 18 Idaho Department of Correction administrator forwards the request to the SIU chief investigator and the division of prisons chief. The division of prisons chief approves or denies the request and notifies the contract administrator who must take appropriate action, notifying the requesting attorney in writing of the decision and actions taken. Charges for Attorney Calls: Calls to a resident’s attorney cost the same as calls to members of the public. The resident can pay for the call using their own funds or, if the attorney has set up a prepaid account with the RCMS provider, use said prepaid funds. Exception: Resident’s calls made to their public defender of record are free of charge if the public defender has contacted the contract administrator and provided the required documentation. Attorney Agent Calls Note: Except for exceptional circumstances, telephone numbers of attorney agents are not added to the non-monitored list. The request and approval processes are the same as the process for adding a second number. If the request is approved, a specific length of time must be established. If the attorney needs additional time, he must submit another request. The division of prisons chief approves or denies the request and notifies the RCMS contract administrator who must take appropriate action, notifying the requesting attorney in writing of the decision and actions taken. If the RCMS vendor receives any requests to add numbers to the non-monitored list, the RCMS vendor must forward the requests to the contract administrator. The contract administrator must use the applicable process established in this section. Non-Monitored List Management The contract administrator audits the non-monitored list monthly to ensure that numbers have been approved in accordance with this section. The non-monitored list is forwarded to the SIU investigation chief and division of prisons chief monthly. Unintended Recording of a Resident/Attorney Telephone Call If a resident-attorney telephone call (to the attorney’s business number) is inadvertently recorded, the staff member must not listen to the call or immediately stop listening when the staff learns that the call is to an attorney and must not share any of the conversation with other staff, except as noted in the next subsection. The staff member must immediately notify his manager or facility head or designees. The manager or facility head or designees must verify that it is an attorney’s authorized business number and if verified, ensure the number is programmed as a non-monitored number in the RCMS. Once verified that it was an attorney business number, any recorded call to that number must be deleted from the RCMS. If the attorney telephone call was to a number that was not an authorized business number, the facility head or designee must notify the attorney of the following: • That the telephone number is not on the non-monitored list • That the attorney’s business number recorded with the Idaho Bar is on the non- monitored list