Telephones and Electronic Communications - Resident

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Control Number: 503.02.01.001 Version: 9.0 Title: Telephones and Electronic Communication Systems: Resident Page Number: 7 of 18 Idaho Department of Correction Functional Roles and Responsibilities Step Tasks Assigned Staff 3 Take the following actions based on the type of contraband found in an electronic communication: • Approved content – release the electronic communication for delivery to its intended recipient (process ends here). • Prohibited content (no attachments) – select from the available categories that indicate what or why the content is prohibited and discard the entire email. Complete the Electronic Mail Contraband and Denial Form and provide to resident. • Prohibited content in attachments – (a) select the attachment(s) that contains the prohibited content and mark as “discard”, (b) select from the available categories what or why the content is prohibited (c) discard the prohibited content and release the remaining electronic content (and attachments if any) for delivery to its intended recipient. Complete the Electronic Mail Contraband and Denial Form and provide to resident. (Process ends here). • Prohibited email (with attachments) - select from the available categories what or why the entire content is prohibited and discard the entire email and all attachments. Complete the Electronic Contraband and Denial Form and provide to resident. • Emails containing perceived security or safety risks or which are determined to need further review are to be flagged “sent to security” and the ECS automatically holds for further review by investigations staff. • Anytime an electronic communication or any attachment is discarded due to prohibited content, the staff member who took such action must print Electronic Mail Contraband and Denial Form, complete it as required, and provide a copy to the resident.