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Control Number: <br />503.02.01.001 <br />Version: <br />9.0 <br />Title: <br />Telephones and Electronic <br />Communication Systems: Resident <br /> <br />Page Number: <br />8 of 18 <br /> <br />Idaho Department of Correction <br /> <br />Functional Roles <br />and <br />Responsibilities <br />Step Tasks <br /> <br /> <br /> <br /> <br /> <br />Investigations Staff <br />4 <br />Within five business days, review electronic communication <br />flagged “sent to security”. <br />• Approved content – release the electronic <br />communication for delivery to its intended recipient. <br />• Prohibited content (no attachments) – select from the <br />available categories that indicate what or why the <br />content is prohibited and discard the entire email. <br />• Prohibited content in attachments – (a) select the <br />attachment(s) that contains the prohibited content and <br />mark as “discard”, (b) select from the available <br />categories what or why the content is prohibited, and <br />(c) discard the prohibited content and release the <br />remaining electronic content (and attachments if any) <br />for delivery to its intended recipient. Complete the <br />Electronic Mail Contraband and Denial Form and <br />provide to resident. (Process ends here). <br />• Prohibited email (with attachments) - select from the <br />available categories what or why the entire content is <br />prohibited and discard the entire email and all <br />attachments. <br />• Anytime an electronic communication or attachment is <br />discarded due to prohibited content, the staff member <br />who took such action must print Electronic Mail <br />Contraband and Denial Form, complete it as required, <br />and provide a copy to the resident. <br />6. Suspending RCMS and ECS Access <br />Facility heads or designees can temporarily suspend a resident’s RCMS or ECS access or <br />block specific telephone numbers, or email addresses or resident access for investigative <br />purposes. Disciplinary hearing officers (DHOs) can suspend a resident’s RCMS or ECS <br />privileges as a disciplinary sanction in accordance with SOP 318.02.01.001, Disciplinary <br />Procedures: Resident. Any member of the public can request a block on their phone number <br />without a hearing or administrative action. Any member of the public can discontinue email <br />by cancelling their account. <br />To suspend a resident’s RCMS or ECS access beyond the investigation or disciplinary <br />sanction, the IDOC conducts an administrative hearing (the access restriction can be to one <br />or more methods of ECS or RCMS depending on the security risk or rule violation). The <br />administrative hearing is similar in structure to a resident disciplinary hearing. The hearing is <br />recorded, the hearing officer must advise the resident of the allegations and the